Shipping & return

Shipping and Handling
We ship worldwide. Parcels and shipping fees to your destination will be calculated during check out. Once payment is received, we will process your orders and have it delivered to you as soon as possible.

Estimated Shipping Cost / Time of Delivery
RM 5.00*   -   Peninsular Malaysia - By Pos Laju (2-7 working days)
RM 8.00*   -    Sabah/Sarawak & Singapore - By Pos Laju (2-7 working days)
USD 10.00*  -   International Delivery - By Pos Malaysia (2-3 weeks)

* Please note that the above are estimated figures. Cost of shipping could vary depending on destination and weight of products. You will be advised when you place your order.

You may be subjected to import duties, tax, VAT or custom fees which are imposed by your respective countries. You are responsible for paying these additional charges.

Exchanges and Returns
We are very careful with the merchandise that we deliver and we have in place quality control for our goods. However should you receive any defective merchandise, please inform us immediately via emails or phone. Once we have confirmed with the defective goods, we will do a replacement. However, if that particular item is not available we will exchange or credit the amount of the defective merchandise to your account.

Please note that there will be NO CASH REFUND. Amount credited can be used to purchase other items from our online stores.

We will require that you return all defective goods with the original receipt within 7 days to candidimage.com.my