General

  • What is candidimage.com.my
    Candidimage.com.my is an online store established by a registered company in Kuala Lumpur, Malaysia.
  • How do I place an order?
    Please refer to purchase guidelines.
  • Do you provide Product Catalogue?
    Sorry, we do not provide catalogues. All merchandise can be viewed at our online store.
  • Does the matching item shown in the photos come FREE with the described item for sale?
    We are sorry, the matching item shown is not included in the described item for sale. Matching item is sold separately.
  • Can orders be made by phone?
    All orders are processed online. However if you need assistance in making your orders you can contact us at +6016 203 3598 and we will be happy to assist you.
  • Are there any other charges?
    You will only be invoiced for the merchandise you ordered and the shipping costs. We are not responsible for your bank charges, duties and taxes at your respective countries.
  • Can the merchandise be delivered to an address that differ from the original address in my registration form ?
    Yes. You are required to verify your delivery address upon check out.
  • Are your merchandise new or used?
    All our merchandise are new.
  • Do you have a return policy?
    Yes. Please refer to shipping & returns.